Terms of Use

Welcome to YOK

These terms and conditions outline the rules and regulations for the use of YOK Website.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use YOK if you do not agree to take all of the terms and conditions stated on this page.

Cookies

We employ the use of cookies. By accessing YOK, you agreed to use cookies in agreement with the YOK Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, YOK and/or its licensors own the intellectual property rights for all material on YOK. All intellectual property rights are reserved. You may access this from YOK for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from YOK
  • Sell, rent or sub-license material from YOK
  • Reproduce, duplicate or copy material from YOK
  • Redistribute content from YOK

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. YOK does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of YOK, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, YOK shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

YOK reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or causes a breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy

The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant YOK a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law, and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of YOK; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: 

(a) is not in any way deceptive; 

(b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and 

(c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to YOK. Please include your name, your organization name, and contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of YOK logo or other artwork will be allowed for linking absent a trademark license agreement.

iframes

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

 

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Please Note: Violation of the Terms and Service are Subject to Bangalore Jurisdiction

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

GENERAL QUERIES

Is Cash On Delivery (COD) Available?

Yes! COD is available for all orders of serviceable pin-codes.

How To Place an Return / Exchange Request?

- Visit Return / Exchange option under support section on the website or click here to raise a return/exchange request for your order.

- Submit the required details as prompted.

- Follow the instructions and select the item(s) you would want to Return/Exchange.

When Will I Get My Refund?

It usually takes 7-10 days for the product to arrive at our warehouse after the reverse pickup is done, after which it undergoes a quality check. Once it passes the QC, the refund for return or the exchange request will be initiated within 2 business days.

How do I Cancel My Order?

If you wish to cancel your order, you can call customer support at  +91 8667311603

What Payment Methods do You Accept?

You can purchase on our website using a debit, credit card, net banking, UPI or wallets.

You can choose these payment methods at checkout.

How Long Will My Order Take to Arrive?

The order usually takes 2-5 working days to reach all the metros and tier-I cities, however, for some pin codes it might take a little more time. You can check the pin code serviceability and delivery timeline under product details page.

In case of delay please get in touch.

How Would I Know If My Order is Placed?

You will get a confirmation of the placed order on your registered Email ID and WhatsApp. Besides, we will further notify you once it is dispatched from our warehouse.

Do You Ship Outside India?

We currently do not ship outside India.

SHIPPING

My Order has been Returned to Origin (RTO). What does that mean?

Shipments are reflected as RTO (returned to origin) under the following circumstances:
- Delivery was attempted more than once but it could not be delivered due to either wrong address or no one being present at the given address
- The address could not be found because either it was incomplete or the pin code was wrong
- You or someone at your delivery address refused to accept the order

Under these circumstances, our customer support team would try to contact you on your registered phone number. If there is no response on that number or it is not reachable, then the package is returned to the origin.

What is the status of my order?

Once you have placed your order, we will send you a order confirmation via WhatsApp and Email .

Once your order is shipped we will send you another WhatsApp and Email along with the link to track your order Or to track your order please Click Here

How Long Will My Order Take to Arrive?

The order usually takes 2-5 working days to reach all the metros and tier-I cities, however, for some pin codes it might take a little more time. In case of delay please get in touch

Do You Ship Outside India?

We currently do not ship outside India.

CANCELLATION, RETURN / EXCHANGE & REFUND

How do I Cancel My Order?

If you wish to cancel your order, you can call customer support at +91 8667311603

How To Place an Return / Exchange Request?

- Visit Return / Exchange option under support section on the website or click here to raise a return/exchange request for your order.

- Submit the required details as prompted.

- Follow the instructions and select the item(s) you would want to Return/Exchange.

What Happens To Orders Where Products Are Received In Damaged Condition?

We strive to deliver the best quality standards, however, in case you receive a damaged / defective product, we should be notified within 24 hours of delivery. Also, we request you to email us a photograph of the damaged / defective product on

Contact Us : 8667311603

Incase you fail to intimate us about the same with in defined timeline, return might not be processed.

Within How Many Days Of Purchase Can I Return My Order?

Return request needs to be raised within 7 days of the delivery date.

When Will I Get My Refund?

It usually takes 7-10 days for the product to arrive at our warehouse after the reverse pickup is done, after which it undergoes a quality check. Once it passes the QC, the refund for return or the exchange request will be initiated within 2 business days.

SIZING HELP

How Do I Determine The Correct Size For Me?

While placing your order you will find an option for the SIZE CHART on the product page which includes detailed information on sizes and fit. You may click on the same and find your perfect size.